Let’s talk privacy,
we’ll keep it simple.
1. Introduction
At 29Twelve, we are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.29twelve.co.uk/. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Information We Collect
We may collect and process the following data about you:
Personal Identification Information: Name, email address, phone number, and any other details you provide when you contact us via our website or email.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform. This data is collected automatically as you interact with our website.
Usage Data: Information about how you use our website, products, and services.
3. How We Collect Information
We collect information from and about you through:
Direct Interactions: When you fill out forms on our website, correspond with us by email, phone, or otherwise.
Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns using cookies and similar technologies.
4. Use of Your Information
We use the information we collect in the following ways:
To provide, operate, and maintain our website and services.
To improve, personalise, and expand our website and services.
To understand and analyse how you use our website and services.
To communicate with you, including responding to your inquiries and providing customer service.
To send you emails with updates, marketing, and promotional materials related to our services, where you have consented to receive such information.
To detect and prevent fraudulent or illegal activities.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal data to outside parties without your consent, except as described below:
Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as website hosting, data analysis, and email delivery.
Legal Obligations: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
6. Data Security
We have implemented appropriate technical and organisational measures to protect your personal data from accidental loss, unauthorised access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure; therefore, we cannot guarantee its absolute security.
7. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under
Effective Date: 8th April 2025